BiteCritic Loyalty

Retire the stamp card.

A digital loyalty program for cafés, bakeries and restaurants. No hardware, no app to build, free to start.

Start your loyalty program See how it works

Free to start
No credit card
No extra hardware

Paper cards get lost

Paper stamp cards

Forgotten in another jacket, soaked in the wash, gone.
No idea who your loyal customers actually are.
Easy to forge, impossible to measure.

BiteCritic points

Points live in your guest's account, so they never get lost.
You see exactly who returns and how often.
Awarded by you, with one scan at the counter.

Two ways guests earn points

At the counter

Scan and award

Scan the guest's personal QR code or look up their username, type the points and save. Ideal for coffee, takeaway and anything not on your menu.

See every step

A guest photographing a pasta dish to review it

With a dish review

Points for every review

When a guest reviews a dish from your menu, they earn its menu price in points automatically: a dish priced at 12 earns 12 points.

How your menu sets points

Rewards you choose

Set the reward, how many points it costs and, if you like, how often one guest can claim it. A few ideas:

A free coffee
Dessert on the house
10% off the next visit
A seat at a tasting evening

When a guest has enough points, a reward QR code unlocks in their account. You scan it at the counter and approve it with one tap.

Built for the counter

Any Google place

If your business is on Google Maps, you can run loyalty on BiteCritic.

One scan, no hardware

Any phone camera scans the QR code. No terminals, no extra devices.

Your own rewards

Free coffee at 10 points? You define the rewards and what they cost.

New guests find you

Your place is listed on BiteCritic, where food lovers decide where to eat next.

Questions owners ask

What does it cost?

Getting started is free and needs no credit card. If we ever introduce a paid plan, we will tell you well in advance.

Do my guests need an app?

No. Signing up, showing the QR code and checking points all work in the browser.

How do I award points?

Scan the guest's QR code or search their username in your dashboard, type the points and save. Points for dish reviews are added automatically.

See every step →

Can I limit how often a reward is claimed?

Yes. For each reward you can set a maximum number of claims per guest, or leave it unlimited.

Do I need to add my menu?

Only for automatic points on reviews, because they follow your menu prices. Counter points work without a menu.

About the menu →

Start rewarding your regulars

Setup takes a few minutes.

Claim your place

Free to start. No credit card required.

Already collecting points?

Check your balance at every place and show your QR code at the counter.