How it works, step by step
Everything that happens between claiming your place and handing out your first reward.
- Free to start
- No credit card
- No extra hardware
From signup to first reward
Each step links to the page that explains it in more detail.
- 1
Claim your place
Search for your café or restaurant, add your business details and send your application. We verify every owner before the account opens.
- Find your place by name
- Takes a few minutes
- Free to start, no credit card
- 2
Add your menu
Add your dishes, prices and categories in the partner dashboard. From then on, guests can rate every dish.
- Dishes, prices and categories
- Drag to reorder
- Prices set the points per review
- 3
Create your rewards
Decide what guests can claim and how many points each reward costs.
- Free items or discounts
- Your own point prices
- Optional limit per guest
- 4
Guests collect points
Guests earn in two ways: you scan their QR code at the counter, or they review a dish from your menu and earn its price in points.
- Scan or search by username
- Automatic points for reviews
- Guests see their balance per place
- 5
A reward unlocks
Once a guest has enough points for one of your rewards, a reward QR code unlocks in their account.
- Unlocks automatically
- Shown in the browser or the app
- Points stay with your place
- 6
Scan and approve
The guest shows the code at your counter. You scan it, check the reward and approve it with one tap. Then watch your insights grow with every review.
- Any phone camera works
- One tap to approve
- Points are deducted automatically
Ready for your first regular?
Claim your place and set up your first reward today.
Claim your placeFree to start. No credit card required.
Keep exploring
BiteCritic for business
Loyalty, an online menu and dish insights for cafés and restaurants, in one account.
Read moreDigital loyalty program
Retire the paper stamp card. Guests collect points, you choose the rewards.
Read moreMenu & dish insights
Put your menu online and see which dishes guests rate highest, and when.
Read more